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  • Guest Arriving at Cozumel via Cruise Ship

  • Guets Staying in a Hotel at Cozumel

  • For Those Coming From Playa del Carmen or the Cancún Airport

  • Arriving at the Cozumel Airport

  • If you Arrive on a Private Yacht

Guest Arriving at Cozumel via Cruise Ship

Meeting time will be 30 minutes prior to departure time, A Tour Finder (WOW EXCURSIONS tour) operator with a visible sign will be waiting for the guests.

  • Puerta Maya pier: Your Meeting Point will be in front of the SSA International pier at the Royal Village Shopping Shopping Center. To get there, simply go through the pier’s terminal to reach the pier’s sidewalk on Melgar Avenue. Then turn left without leaving pier’s sidewalk for a 5-minute walk, until you see the pedestrian yellow stripes crossing zone by the Royal Village Shopping Center, which you will easily recognize as it is topped with multicolored flags. The booth is right at the end of the pedestrian yellow strips across the street.
  • SSA International pier: Your Meeting Point is across the street from your pier terminal at the Royal Village Shopping Center. A WOW Excursions Tour Operator properly dressed will be waiting for you on the other side of the street at the end of the pedestrian yellow strips.
  • Punta Langosta pier: Your Meeting Point will be outside the main entrance of Starbucks Coffee at Punta Langosta pier Terminal’s mall. You have to take the escalators to leave the pier area for the mall, then you will cross over the front sea street on a street bridge, from there you can spot the Starbucks on the left down the stairs, next to the Hooters restaurant. A WOW Excursions Tour Operator will be waiting for you properly dressed.

Guets Staying in a Hotel at Cozumel

For guests staying in a hotel in Cozumel, the meeting point is at the Royal Village Shopping Center, a WOW Excursions Tour Operator, properly dressed, will be waiting for you on the other side of the street from the SSA International pier at the end of the pedestrian yellow strips.

For Those Coming From Playa del Carmen or the Cancún Airport

Take a 40-minute ferry ride to get in Cozumel; There are two ferry companies and they schedule multiple departures along the day, starting 6:45 AM until 11:00 PM. The pier is located right in the heart of the city next to The Fundadores park.

If you arrive at Cancun airport, you’ll have to get to Playa del Carmen before than Cozumel, and, for that, there are 3 options.

  • Likely the best way to go to Playa del Carmen is taking a bus right from the Cancun Airport. Find the "ADO" stand (ADO is the name of the bus company name), there is a ticket stand in every one of the 3 airport terminals, so you don’t need to walk too long to find the closest one, especially if you carry a large luggage. Typically, the stands are next to the taxi stands. The ADO buses offer departures every 30-45 minutes to Playa del Carmen. The seats are limited to 35 passengers per coach. All buses are very comfortable with A/C. The non-stop ride last about 30 minutes.
  • The colectivo is another option, cheaper and smaller, this van with A/C also will do the job but will stop few times along the way to drop and take new clients. This is not a good option if you are carrying large luggage.
  • The taxi is more expensive but if you need to arrive before the last ferry leaves to Cozumel or just want a private transportation, it may be the right option for you.

Arriving at the Cozumel Airport

It is a small airport, but it is by far the best way to get here. If you pay for an all-inclusive package, your ground transportation should be included. If you arrive by yourself, you may choose between taking a taxi or renting a car, knowing that taxi is the only way to move around the island.

If you Arrive on a Private Yacht

For the lucky people who are traveling on a private boat (sailboat or yacht), depending on the size, you can stay at the local marina or anchor on the north side of the downtown/fiscal pier. Use channels 06 or 16 to get in touch with the Harbor Master for directions and related information.


  • Tulum Mayan Ruins Express
    • Total Amount:
    • $75.00
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